My First Week at Yelp

So in case you haven’t heard, I’m officially a yuppie (young urban professional) now! My official position is Account Executive, which is a fancy way of saying I call local businesses and sell them Yelp Ads. I was really hesitant about going into sales (my roommate can confirm this) because I didn’t think it fit my personality. But after just one week at Yelp, I realized that couldn’t be farther from the truth.

This week was a whirlwind of meetings, team bonding, training and commuting, so bear with me as I try to recount my standout moments. Here are a few of my favorite things.

The building: If you know me, you know I love anything resembling the 1920’s. So you can imagine my excitement and awe when I walked into 140 New Montgomery and saw this. 

Just take a moment to gaze at the detailing. Look at the ceiling. Look at the elevators. Look at the perfectly crafted revolving door. It’s pretty much flawless. Unfortunately, the rest of the building doesn’t have chandeliers, but it’s still pretty great. At 8 am Monday morning we headed up to the main floor, which was decorated like a vintage candy shop. There are jars of gumballs, jellybeans, taffy and more scattered throughout the room. We were quickly told that we can’t eat any of it. That’s okay though, because there are kitchens on every floor stocked with more drinks and snacks than you can imagine (including seaweed chips, which I’ve been too scared to try). We were then taken to our desks, which are pretty much your standard setup. I’m currently trying to think of cute ways to decorate my desk but have come up with nothing so far so if you have any ideas, send them my way.

The people: No surprise here, but the people at Yelp are awesome! Everyone I’ve met has been so friendly, enthusiastic and cool. There are 11 other people on my team (one of whom I went to high school with) who are all really entertaining. Since day one, our managers have told us that Yelp has a “work hard, play hard” mantra, and I can definitely feel it already. Whenever anyone closes a deal they hit a gong and the entire floor cheers for them. On Friday I was sitting in on a vet who was making calls and during that one hour two people closed deals. It’s exciting to see so much encouragement and support!

The values: Yelp is very honest and transparent, and has made that clear since our first day. Contrary to what some business owners believe, Yelp does not hide reviews, delete bad reviews from businesses that are advertising or automatically give them 5 stars if they pay for ads. We had an entire presentation on Recommended Review Software so if/when angry owners demand to know why we’re “hiding” reviews from their page, we can easily provide them with an answer. Another thing I really admire about Yelp is that the CEO, Jeremy Stoppelman, works and hangs out in the office just like any other employee. On my first day I was leaving lunch and saw him sitting with someone at one of the tables casually having a cup of coffee. Naturally, I gawked at him like a loser, at which point he looked up and caught me. So you know, real smooth on my part.

Pictures to come of my teammates and new friends! In the meantime, keep on Yelping.